Last updated: September 2026
So your new hot tub has arrived (or is about to). Exciting! It’s tempting to fill it straight from the hose, whack the heat up and jump in that evening. Please don’t. A little bit of preparation on day one saves you air locks, cloudy water, tripped breakers and, worst case, a cooked heater.
This guide takes you from “where does it go?” to your first soak. It’s written mainly for shop-bought tubs, but the fill, start-up and water balance steps apply just as much to a DIY build.
The short version
- Get the base and electrics sorted before delivery day. You need a level, solid base and, for most tubs, a dedicated circuit fitted by an electrician.
- Read the manual. Especially the electrical spec, the minimum water level and how to prime the pumps.
- Fill through the filter housing with the filter in, then purge the air with short bursts on the jets. Never run the pumps dry.
- Heating takes hours, not minutes. Often overnight or longer. Keep the cover on while it heats.
- Balance first, then sanitise: alkalinity, then pH, then chlorine or bromine, then shock.
- Test before you get in, and keep it at or below 40°C (104°F).
Step 1: Read the manual (yes, really)
I know, nobody reads the manual. But every hot tub is different, and yours tells you the things you can’t guess: the exact electrical supply it needs, the minimum water level, how to prime the pumps, what the error codes mean and what voids the warranty. Have it to hand for everything below.
Step 2: Choose the spot and get the base right
Water is heavy. Every litre weighs a kilogram, so a typical 1,500-litre tub is 1.5 tonnes of water before you add the tub itself and four or five people. It needs:
- A level, solid base that can take that load, such as a concrete pad, a properly engineered deck or a purpose-made spa base. Not lawn, and not an old patio that might crack or sink unevenly. Check your warranty terms too, as many manufacturers specify what the base must be. See my guide to hot tub bases.
- Access for delivery. Measure every gate, path and corner the tub has to pass through. Many tubs travel on their side on a spa dolly, so check the height and width of the tub itself, not just the length.
- Space around it to open the equipment panel, lift the cover off and walk round it safely.
- A sensible position: close enough to the house that you’ll use it in winter, away from overhanging trees (leaves and sap everywhere), and not right under the neighbours’ bedroom window.
In England, the Planning Portal says you typically won’t need planning permission for a garden hot tub, unless you’re in a listed building or a conservation area, but the electrics must meet Building Regulations. In the USA, rules vary by city and county. See Do I need a permit for my hot tub?
Step 3: Sort out the electrics
This is the bit that has to be right, and it needs doing before the tub arrives. There are broadly two kinds of hot tub:
| Plug-in (“plug and play”) | Hardwired (most full-size tubs) | |
|---|---|---|
| UK | 13A plug with RCD protection. The socket must be out of reach of the tub | Dedicated circuit, commonly 32A (40A for bigger tubs), with a 30mA Type A RCD or RCBO, SWA cable outdoors, and an isolator within sight of the tub but at least 2m from it |
| USA | 120V, usually with a GFCI on the cord, into a suitable dedicated outlet | 240V dedicated circuit sized to the manual, with GFCI protection and a disconnect within sight of the tub, at least 5ft from it |
| Heating | Slower. Many can’t heat and run the jets at full power at the same time | Faster, and can usually heat while the jets run |
The UK figures above come from TotalSkills’ hot tub electrical guide. In the UK, a new hot tub circuit is notifiable under Part P, so use a registered electrician who can certify it. In the USA, the NEC (Article 680) requires the maintenance disconnect to be within sight of the equipment and at least 5ft from the spa. Local adoption varies, so check with your inspector.
Never use an extension lead for a hot tub. It isn’t designed for that load outdoors in the wet. If the socket isn’t where you need it, get an electrician to put one in.
There’s much more in A guide to hot tub electrics.
Step 4: Prepare for the first fill
- Power off at the isolator or breaker, or unplug it.
- Open the equipment panel and check that the drain valve is closed (you don’t want to lose everything you pump in) and that any gate valves are open, so water can flow through the pumps and heater.
- Check the unions on the pumps and heater. Things can work loose in transit. Hand-tighten only. It’s easy to crack a union nut with a wrench.
- Wipe the shell with a proper spa surface cleaner or plain water. Avoid household cleaners, which can leave residues that cause foam and upset your water balance.
Most hot tubs are water-tested at the factory, so there may be a little water left in the pipework. That’s normal.
Step 5: Fill it the right way
I’ve a full video and post on this (How to fill a hot tub with water, the correct way), but here’s the short version:
- Put the filter cartridge in first.
- Put the hose into the filter housing. It’s usually the highest point in the plumbing. Filling through it pushes water through the pipework from the top down and helps stop air getting trapped. A hose-end pre-filter is worth having, especially on well water or if you’re in a hard water area.
- Fill with cold water from the mains up to the level in your manual, usually around the middle of the skimmer opening. Too low and you’ll suck air and risk damaging the pump and heater.
- Once the water is above the suction fittings, you can power on and give the jets short bursts of 10–15 seconds to push air out. Never run the pumps without water.
- Check for leaks in the equipment bay as the water level rises and again once the pumps have run.
If the jets won’t flow: air locks
If the pump hums or runs but nothing comes out of the jets, you’ve almost certainly got an air lock. It’s very common after a first fill. Usually slackening a pump union a quarter turn to let the air out (then tightening it again), or cycling the pump on and off, sorts it. My full walkthrough is in How to deal with a hot tub air lock.
Step 6: Power up and heat
With everything tight and no leaks, close the panel and turn the power back on. Most control systems go through a priming mode when they start. Follow the manual. Then:
- Test every button on the topside: each pump speed, the blower and the lights, to make sure it all works and water flows from every jet.
- Set the temperature and put the cover on. Heating without a cover is like boiling a kettle with the lid off.
- Watch for errors. A FLO or flow error on the first day is usually air in the system or a filter that isn’t seated properly. See Hot tub FLO error: don’t panic. If the breaker trips, turn it off and get an electrician to check the installation before trying again.
How long will it take to heat?
Longer than people expect. Here’s a handy rule of thumb. Degrees per hour ≈ heater kW × 860 ÷ litres of water. That’s the physics with no heat loss at all, so real-world heating is always a bit slower.
| Example | Best-case rise | From 10°C to 38°C (50°F to 100°F) |
|---|---|---|
| 3kW heater, 1,500 litres (about 400 US gal) | ~1.7°C (3°F) an hour | ~16 hours or more |
| 5.5kW heater, 1,500 litres | ~3.2°C (5.7°F) an hour | ~9 hours or more |
| 2kW heater, 1,000 litres (typical small plug-in) | ~1.7°C (3°F) an hour | ~16 hours or more, much longer in cold weather |
So filling in the morning and soaking the next evening is realistic. If you’ve got an air source heat pump, it’ll also depend on the air temperature. See my guide to air source heat pumps for hot tubs.
Step 7: Balance the water, then sanitise
You can do this while it heats. The order matters, because alkalinity buffers pH, and sanitiser works far better once pH is right. Doing it in the wrong order means chasing numbers and wasting chemicals.
- Test your fill water with test strips or a liquid test kit.
- Adjust total alkalinity first. I aim for around 100ppm. The Pool & Hot Tub Alliance (PHTA) suggests 80–100ppm with chlorine generators and hypochlorite, and 100–120ppm with dichlor or bromine.
- Then adjust pH to about 7.2–7.6. The CDC‘s acceptable range is 7.0–7.8.
- In a hard water area, add a scale or stain preventer. Calcium hardness is covered in my guide to balancing hot tub chemicals.
- Add your sanitiser. Aim for 3–5ppm free chlorine or 4–6ppm bromine. The CDC’s minimums are 3ppm chlorine or 4ppm bromine.
- Shock the water on the first fill to deal with anything that came in from the hose. See Hot tub shock: what’s that all about?
- Let it circulate with the jets on for at least 30 minutes, then re-test.
Which sanitiser?
Rather than send you after branded products that come and go, here are the main options and where I cover them properly:
- Chlorine (usually dichlor granules for hot tubs): fast-acting, cheap and easy to test. It does get used up quickly in hot water, so it needs regular topping up.
- Bromine: more stable at hot tub temperatures and popular for that reason. It’s often dosed from a floating dispenser.
- Salt water systems: these make chlorine from salt, so it’s still chlorine, just generated in the tub.
- UV, mineral and other “low chemical” options: these reduce the chlorine or bromine you need, but they don’t replace testing. See Are there any alternatives to chlorine? Personally, I’d go with UV rather than ozone, and I explain why in Why you don’t need ozone in a hot tub.
If you’re torn between the two main options, read Should I use bromine or chlorine in my hot tub? Whatever you choose, never mix chlorine and bromine products or add chemicals together in the same container.
Step 8: First soak, then your routine
Once the water is up to temperature, balanced and sanitised, and has circulated for at least 30 minutes, test one last time. Then it’s time to get your costume on and get in!
- Keep it at or below 40°C (104°F). Keep sessions sensible, and no under-5s, as the CDC advises. If you’re pregnant or have a heart condition, check with your doctor first. There’s more in Are hot tubs good for your health?
- Put safe steps and a handrail in place. Slips getting in and out are the most common hot tub injury. See Hot tub steps: the ultimate guide.
- Cover on, and locked, whenever it’s not in use.
From then on, it’s a simple routine: test and top up a few times a week, rinse the filter regularly, and drain and refill every few months. My beginner’s guide to hot tub maintenance takes you through it.
Common first-week mistakes
| Mistake | What happens | Do this instead |
|---|---|---|
| Powering on before the water is above the suction fittings | Pumps run dry, and the heater can trip or be damaged | Fill to the level in the manual first |
| Filling from the tub rather than the filter housing | Air locks | Hose in the filter housing, then short bursts on the jets |
| Using an extension lead | Overheating connections, tripping and a real shock risk | A proper outlet or hardwired supply from an electrician |
| Adding sanitiser before balancing | Cloudy water, wasted chemicals and pH bouncing around | Alkalinity, then pH, then sanitiser |
| Heating with the cover off | Heating takes far longer and costs more | Cover on while it heats |
| Household cleaners on the shell | Foam and upset water balance | Spa-specific cleaner or plain water |
Building your own instead?
If you’re reading this because you’re planning a hot tub rather than unpacking one, the same start-up steps apply to a DIY build. You just get to design everything before them. My DIY hot tub plans include the CAD drawings, plumbing layout, parts list and video course. The Ultimate Hot Tub Control Room Guide covers the equipment side in detail. For parts for any hot tub, bought or built, have a look at parts4tubs.co.uk in the UK or parts4tubs.com in the USA.
FAQs
How long after filling a hot tub can you use it?
Once it’s up to temperature, balanced and sanitised, and the chemicals have circulated for at least 30 minutes. Depending on the heater and the weather, that’s usually somewhere between the same evening and the next day.
Do I need an electrician to install a hot tub?
For a hardwired tub, yes. In the UK it’s notifiable work under Part P, and in the USA it must meet NEC Article 680 and your local code. A plug-in tub still needs a suitable RCD- or GFCI-protected outlet, and never an extension lead.
Can I fill my hot tub with hot water?
I’d fill with cold water from the mains and let the tub heat it. Very hot water can trip the heater’s high-limit safety, and most home hot water systems won’t hold enough to fill a tub anyway. If you’re tempted, check your manual first.
What chemicals do I need to start up a hot tub?
Test strips, alkalinity increaser, pH up and pH down, your sanitiser (chlorine or bromine), non-chlorine or chlorine shock, and a scale preventer if you’re in a hard water area.
Why is there no water coming out of my jets after filling?
Almost always an air lock. Fill through the filter housing, run the jets in short bursts, and if that doesn’t clear it, bleed the air at the pump union.
Just set up your first hot tub? Let me know how you got on, or ask a question, in the comments below. I read them all.
Cheers,
Andi
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Thanks - Andi
Hi, Andi here. I own Buildahottub.com and also write all of the articles and info pages on the site. Some years back now, I built my own hot tub but struggled to find the information I needed. So, once my tub was complete, I started this website to help others in their own pursuit of hot tub and plunge pools DIY building information.
Fast forward to 2025, I've helped over 1400+ DIY customers just like you all over the world build hot tubs and pools. Have a good look around the site, there are lots of resources here. Please do get in touch if I can help you. - Cheers, Andi